Workgroup Embeddedness and Professionalism among IT Professionals: Impacts on Work-Life Conflict and Organizational Citizenship
Authors: Dinger, Michael; Thatcher, Jason Bennett; Grover, Varun; Tripp, John F.
Journal: Journal of the Association for Information Systems (2022)
DOI: 10.17705/1jais.00763
<jats:p>Over the course of their careers, IT professionals become embedded in their workplace. In the organizational behavior literature, research has found that job embeddedness provides direct, positive benefits for employers, including lower turnover intentions, lower levels of withdrawal behaviors, lower actual turnover, and more. In this paper, we present a more nuanced view, namely that embeddedness among IT professionals may influence the development of professionalized mindsets, which, in turn, has a mix of positive and negative consequences. To understand these relationships, we introduce a concept called workgroup embeddedness (WGE). WGE captures how IT professionals become embedded in their organizational workgroup or unit. We report a multiphase study that (1) developed a measure of WGE, (2) established the validity of WGE, and (3) evaluated the implications of WGE among 150 IT professionals using data collected at two points in time. We found that WGE drives an increase in professionalism, which, in turn, increases work-life conflict. Also, we found that both WGE and professionalism positively influence organizational citizenship behaviors. These findings indicate tha…