Understanding trust in ms-commerce: The roles of reported experience, linguistic style, profile photo, emotional, and cognitive trust

Authors: Leong, Lai-Ying; Hew, Teck-Soon; Ooi, Keng-Boon; Chong, Alain Yee Loong; Lee, Voon-Hsien

Journal: Information & Management (2021)

DOI: 10.1016/j.im.2020.103416

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