Organizational Violations of Externally Governed Privacy and Security Rules: Explaining and Predicting Selective Violations under Conditions of Strain and Excess
Authors: Wall, Jeffrey; Lowry, Paul; Barlow, Jordan
Journal: Journal of the Association for Information Systems (2016)
DOI: 10.17705/1jais.00420
Privacy and security concerns are pervasive because of the ease of access to information. Recurrent negative cases in the popular press attest to the failure of current privacy regulations to keep consumer and protected health information sufficiently secure in today’s climate of increased IT use. One reason for such failure is that organizations violate these regulations for multiple reasons. To address this issue, we propose a theoretical model to explain the likelihood that organizations will select an externally governed privacy or security rule for violation in response to organizational strain or slack resources. Our proposed theoretical model, the selective organizational information privacy and security violations model (SOIPSVM), explains how organizational structures and processes, along with characteristics of regulatory rules, alter perceptions of risk when an organization’s performance does not match its aspiration levels and, thereby, affects the likelihood of rule violations. Importantly, we contextualize SOIPSVM to organizational privacy and security violations. SOIPSVM builds on and extends the selective organizational rule violations model (SORVM), which posits t…