Synergy and Its Limits in Managing Information Technology Professionals

Authors: Ferratt, Thomas W.; Prasad, Jayesh; Enns, Harvey G.

Journal: Information Systems Research (2012)

DOI: 10.1287/isre.1110.0413

<jats:p> We examine the effects of human resource management (HRM) practices (e.g., career development, social support, compensation, and security) on information technology (IT) professionals' job search behavior. Job search is a relatively novel dependent variable in studies of voluntary withdrawal behavior in general and for IT professionals in particular. From a universalistic perspective, HRM practices individually and in combination exhibit independently additive effects on job search behavior. Our study contrasts this perspective with configurational theory, hypothesizing that proposed ideal-type configurations of HRM practices have synergistic effects on job search behavior. We contribute to the IT and broader HRM literature by theoretically explicating and empirically demonstrating with IT professionals the power of configurational theory to explain the relationship between HRM practices and job search behavior. Our empirical results show that two configurations of HRM practices—Human Capital Focused (HCF) and Task Focused (TF), which are high and low on all HRM practices, respectively—exhibit a synergistic relationship with the job search behavior of IT professionals. HC…

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