Information Systems Research for Smart Sustainable Mobility: A Framework and Call for Action

Authors: Ketter, Wolfgang; Schroer, Karsten; Valogianni, Konstantina

Journal: Information Systems Research (2023)

DOI: 10.1287/isre.2022.1167

<jats:p> Transportation is a backbone of modern globalized societies. It also causes approximately one third of all European Union and U.S. greenhouse gas emissions, represents a major health hazard for global populations, and poses significant economic costs. However, rapid innovation in vehicle technology, mobile connectivity, computing hardware, and artificial intelligence (AI)-powered information systems heralds a deep socio-technical transformation of the sector. The emergence of connected, autonomous, shared, and electric (CASE) vehicle technology has created a digital layer that resides on top of the traditional physical mobility system. This article contributes a framework to direct research and practice toward leveraging the opportunities afforded by CASE for a more efficient and less environmentally problematic mobility system. The authors propose seven overarching dimensions of action. These range from designing real-time digital coordination mechanisms for the management of mobility systems to developing AI-powered real-time decision support for mobility resource planning and operations. Per each dimension, concrete angles of attack are suggested which, we hope, will s…

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