How Pair Programming Influences Team Performance: The Role of Backup Behavior, Shared Mental Models, and Task Novelty
Authors: Kude, Thomas; Mithas, Sunil; Schmidt, Christoph T.; Heinzl, Armin
Journal: Information Systems Research (2019)
<jats:p>Many organizations and software firms these days use pair programming to meet the challenges posed by digital transformations and to meet customer needs. They use pair programming to become more agile and responsive to their competitive environment. Although some studies suggest that pair programming can potentially increase the quality of developed software code and the satisfaction and confidence of developers, very little is known as to how pair programming affects team performance. Therefore, we conducted an empirical study at one of the largest enterprise software firms that serves a large number of Fortune 500 companies, and we collected data from the software developers, Scrum masters, and product owners of 62 software development teams. Our findings show that pair programming affects team performance positively by changing cognitive structures and behavioral patterns in software teams. Pair programming helps team members develop shared mental models and, as a consequence, increases backup behavior among team members. Backup behavior is particularly valuable for teams facing high task novelty. Our findings have critical implications for organizations and senior mana…