The Demand Effects of Product Recommendation Networks: An Empirical Analysis of Network Diversity and Stability1
Authors: Lin, Zhijie; Goh, Khim-Yong; Heng, Cheng-Suang
Journal: MIS Quarterly (2017)
DOI: 10.25300/misq/2017/41.2.04
With the increasing popularity of product recommendation networks in e-commerce, researchers and practitioners are eager to understand how they can strategically manage product assortments through the manipulation of such networks to drive demand. We examine product recommendation networks in e-commerce to investigate how the demand of a product is influenced by product network attributes in terms of network diversity and network stability. We also examine whether the demand of a product is influenced by both the incoming network and the outgoing network, and if the effects differ between co-view and co-purchase recommendation networks. Using data from Tmall.com for four product categories, we apply linear panel data models to examine the impact of network diversity and network stability on product demand, controlling for relevant factors at the individual product, pricing, product network, product category, and time unit levels. Importantly, we account for implicit demand correlation (i.e., substitution and complementarity) and potential simultaneity of demand and network structures. We unravel several important findings. First, a 1% increase in the category diversity of the inco…