Robbing Peter to Pay Paul: Surrendering Privacy for Security’s Sake in an Identity Ecosystem
Authors: Crossler, Robert; Posey, Clay
Journal: Journal of the Association for Information Systems (2017)
DOI: 10.17705/1jais.00463
Despite individuals’ and organizations’ best efforts, many significant information security threats exist. To alleviate these threats, researchers and policy makers have proposed new digital environments called identity ecosystems. These ecosystems would provide protection against attackers in that a third party intermediary would need to authenticate users of the ecosystem. While the additional security may help alleviate security threats, significant concern exists regarding ecosystem users’ privacy. For example, the possibility of targeted attacks against the centralized identity repository, potential mismanagement of the verified credentials of millions of users, and the threat of activity monitoring and surveillance become serious privacy considerations. Thus, individuals must be willing to surrender personal privacy to a known intermediary to obtain the additional levels of protection that the proposed ecosystems suggest. We investigate the reasons why individuals would use a future identity ecosystem that exhibits such a privacy-security tradeoff. Specifically, we adopted a mixed-methods approach to elicit and assess the major factors associated with such decisions. We show…