The impact of legitimacy-based motives on IS adoption success: An institutional theory perspective
Authors: Krell, Katharina; Matook, Sabine; Rohde, Fiona
Journal: Information & Management (2016)
Firms frequently adopt new information systems (IS). To better understand IS adoption, research focused on motives for an IS adoption. In this study, three legitimacy-based motives (coercive, mimetic, and normative pressure) are examined for their impact on two success determinants (i.e., project management approach and team competence) and the subsequent impact of the success determinants on IS adoption success. In a quantitative study of Australian firms, we found that coercive and normative pressure impact on the project management approach whereas mimetic pressure impacts on team competence. Both project management approach and team competence in turn impact on IS adoption success.