The reality of participative systems design: contributing to stability in a rocking boat
Authors: Mumford, Enid
Journal: Information Systems Journal (1997)
DOI: 10.1046/j.1365-2575.1997.00020.x
<jats:p>This paper suggests that participative design will only be accepted by industry if it can be shown to contribute both to greater efficiency and to more satisfied and productive employees. It compares the introduction of socio‐technical systems into US, Japanese, Scandinavian and British industry and suggests that this approach was used with most enthusiasm in those countries that had a shortage of labour.</jats:p>