Planning, Critical Success Factors, and Management’s Information Requirements
Authors: Munro, Malcolm C.; Wheeler, Basil R.
Journal: MIS Quarterly (1980)
DOI: 10.2307/248958
<jats:p>Focusing on a manager’s goals and critical success factors has been advocated as an approach to defining senior and middle managers’ information requirements. In this article a field study is described in which the planning processes in a corporation were used as a mechanism for identifying goals, critical success factors, and performance measures and standards, i.e., information requirements for managerial control. A general approach generated from the field study is described and the advantages and disadvantages of the approach are analyzed.</jats:p>