Causal modelling as a tool for problem framing within a group decision support system: an object‐oriented approach
Authors: Heintz, T. J.; Acar, W.
Journal: Information Systems Journal (1994)
DOI: 10.1111/j.1365-2575.1994.tb00057.x
<jats:p><jats:bold>Abstract. </jats:bold> This paper contributes toward the design of intelligent group decision support systems (GDSS). It suggests a GDSS architecture that would enable a group of managers to discuss, learn from each other and possibly develop consensus about decisions or their causes. It shows how an object‐oriented approach can be used in producing interactive software to support managerial debate about problem solving. The method uses comprehensive situation mapping causal mapping to represent each manager's perceptions of the relationships between key variables of a firm's strategic situation. The paper presents a prototype implementation and, based on experiences from it, discusses issues concerning future development and use.</jats:p>