Can Payment-per-Click Induce Improvements in Click Fraud Identification Technologies?
Authors: Chen, Min; Jacob, Varghese S.; Radhakrishnan, Suresh; Ryu, Young U.
Journal: Information Systems Research (2015)
<jats:p> Pay-per-click (PPC) is a common pricing model used to pay for ads on the Web and is open to the possibility for click fraud, where clicks are not from a legitimate user. Identifying click fraud is generally done in a three-stage process: the service provider (SP) first classifies clicks as fraudulent or not, then the advertiser does the same with a different technology, and if there is a disagreement, the SP examines further and his conclusions are considered binding. The advertiser pays for clicks that are identified as valid in the first two stages or confirmed as valid in the last stage. We model the choice of the identification technologies as a double moral hazard problem. We analyze the case where the PPC is incentive compatible to overcome the moral hazard problem, and examine the question of whether the incentive compatible PPC is sufficient to incentivize the two parties to unilaterally make further improvements to their identification technologies and simultaneously increase their profits. We show that when the cost of the third-stage identification technology is large, which is likely to be the case because of its complexity and use of expensive human experts,…