Open innovation and public administration: transformational typologies and business model impacts
Authors: Feller, Joseph; Finnegan, Patrick; Nilsson, Olof
Journal: European Journal of Information Systems (2011)
DOI: 10.1057/ejis.2010.65
Extant research demonstrates that e-Government initiatives often fall short of achieving innovative forms of government and governance due to a technocentric focus that limits such initiatives to minor improvements in service delivery. While it is evident that innovation is central to modernising and transforming governmental organisations, and that the co-creation of services by public authorities and community groups is an essential component of realising the benefits of investment in information and communication technology, there is little research focusing on the nature of innovation in transforming governmental organisations and services. Addressing this gap in the literature, this paper explores how open innovation strategies can transform public administration by examining how a network of municipalities in Sweden transforms value creation and service delivery by collaborating with each other and with external parties to accelerate the creation and exploitation of innovation. Using a case study with embedded units of analysis, four emerging typologies of governmental transformation based on open innovation are identified. The paper illustrates how these open innovation typ…