Knowledge withholding intentions in teams: The roles of normative conformity, affective bonding, rational choice and social cognition
Authors: Tsay, Crystal Han-Huei; Lin, Tung-Ching; Yoon, Jeewhan; Huang, Chien-Chih
Journal: Decision Support Systems (2014)
DOI: 10.1016/j.dss.2014.08.003
The decision of members in a knowledge-intensive team to withhold their knowledge may threaten the performance of the team. To address the problem of knowledge resource risk in project teams, we maintain that it is important to understand why team members choose to withhold their knowledge, conceptualized as knowledge-withholding intentions. In line with the literature on effort withholding, the research on multifoci relations between justice perceptions and social exchanges, and social cognitive theory, we proposed that the social exchange relationships that individuals form in the workplace, their perceptions of justice, and their knowledge withholding self-efficacy would influence their knowledge-withholding intentions. Through a survey of 227 information system development team workers, we found that all social exchange relationship variables had a significant impact on knowledge-withholding intentions. However, the justice perception variables only indirectly influenced knowledge-withholding intentions through the mediation of social exchange relationships. In addition, one of the task variables, task interdependence, influenced knowledge withholding intentions through the me…