Rui, Huaxia

Rui, Huaxia has 15 paper(s) in the AIS Basket corpus on Otero.

  1. Conversation Analytics: Can Machines Read Between the Lines in Real-Time Strategic Conversations? — Information Systems Research, 2025
  2. The Power of Identity Cues in Text-Based Customer Service: Evidence from Twitter — MIS Quarterly, 2023
  3. Tweet to the Top? Social Media Personal Branding and Career Outcomes — MIS Quarterly, 2021
  4. Does Active Service Intervention Drive More Complaints on Social Media? The Roles of Service Quality and Awareness — Journal of Management Information Systems, 2021
  5. Does Telemedicine Reduce Emergency Room Congestion? Evidence from New York State — Information Systems Research, 2020
  6. Is Best Answer Really the Best Answer? The Politeness Bias1 — MIS Quarterly, 2019
  7. Optimal Auction Design for Wi-Fi Procurement — Information Systems Research, 2019
  8. Social Media Strategies in Product-Harm Crises — Information Systems Research, 2018
  9. When Social Media Delivers Customer Service: Differential Customer Treatment in the Airline Industry1 — MIS Quarterly, 2018
  10. Whose and What Social Media Complaints Have Happier Resolutions? Evidence from Twitter — Journal of Management Information Systems, 2017
  11. The Impact of Social Network Structures on Prediction Market Accuracy in the Presence of Insider Information — Journal of Management Information Systems, 2014
  12. Effects of Social Networks on Prediction Markets: Examination in a Controlled Experiment — Journal of Management Information Systems, 2014
  13. Content Sharing in a Social Broadcasting Environment: Evidence from Twitter1 — MIS Quarterly, 2014
  14. Whose and what chatter matters? The effect of tweets on movie sales — Decision Support Systems, 2013
  15. Social network-embedded prediction markets: The effects of information acquisition and communication on predictions — Decision Support Systems, 2013