Massey, Anne P.

Massey, Anne P. has 8 paper(s) in the AIS Basket corpus on Otero.

  1. The Effects of Process Orientations on Collaboration Technology Use and Outcomes in Product Development — Journal of Management Information Systems, 2017
  2. Connecting IT Services Operations to Services Marketing Practices — Journal of Management Information Systems, 2010
  3. Unraveling the Temporal Fabric of Knowledge Conversion: A Model of Media Selection and Use — MIS Quarterly, 2006
  4. Performance-Centered Design of Knowledge-Intensive Processes — Journal of Management Information Systems, 2002
  5. Knowledge Management in Pursuit of Performance: Insights from Nortel Networks1, 2 — MIS Quarterly, 2002
  6. Re-engineering the customer relationship: leveraging knowledge assets at IBM — Decision Support Systems, 2001
  7. Understanding and facilitating group problem structuring and formulation: Mental representations, interaction, and representation aids — Decision Support Systems, 1996
  8. Electronic focus groups: A framework for exploration — Information & Management, 1996