Pan, Shan-Ling

Pan, Shan-Ling has 4 paper(s) in the AIS Basket corpus on Otero.

1. Examining how firms leverage IT to achieve firm productivity: RBV and dynamic capabilities perspectives — Information & Management, 2015
2. Site-shifting as the source of ambidexterity: Empirical insights from the field of ticketing — The Journal of Strategic Information Systems, 2014
3. Introduction — Information & Management, 2013
4. Customer relationship management (CRM) in e-government: a relational perspective — Decision Support Systems, 2006