Kettinger, William J.

Kettinger, William J. has 19 paper(s) in the AIS Basket corpus on Otero.

  1. Do Digital Platforms Improve the Performance of Nonbinding Contracts? Evidence From the Amazon Freight Platform — MIS Quarterly, 2025
  2. Digital Platform Ecosystem Dynamics: The Roles of Product Scope, Innovation, and Collaborative Network Centrality — MIS Quarterly, 2022
  3. IS incident recovery and service value: a service-dominant logic view — European Journal of Information Systems, 2022
  4. The Building Blocks of Software Platforms: Understanding the Past to Forge the Future — Journal of the Association for Information Systems, 2021
  5. We’re engaged! Following the path to a successful information management capability — The Journal of Strategic Information Systems, 2021
  6. The Roles of IT Strategies and Security Investments in Reducing Organizational Security Breaches — Journal of Management Information Systems, 2021
  7. Transformative rare events: Leveraging digital affordance actualisation — European Journal of Information Systems, 2021
  8. Special Section: The Transformative Value of Cloud Computing: A Decoupling, Platformization, and Recombination Theoretical Framework — Journal of Management Information Systems, 2018
  9. Understanding Information Systems Integration Deficiencies in Mergers and Acquisitions: A Configurational Perspective — Journal of Management Information Systems, 2016
  10. <b>Research Note</b>—A View from the Top: Integrated Information Delivery and Effective Information Use from the Senior Executive's Perspective — Information Systems Research, 2013
  11. Information management practices (IMP) from the senior manager's perspective: an investigation of the IMP construct and its measurement — Information Systems Journal, 2011
  12. Understanding the consequences of information systems service quality on IS service reuse — Information & Management, 2009
  13. Zones of Tolerance: Alternative Scales for Measuring Information Systems Service Quality — MIS Quarterly, 2005
  14. Special Section: The Impacts of Business Process Change on Organizational Performance — Journal of Management Information Systems, 1997
  15. Business Process Change and Organizational Performance: Exploring an Antecedent Model — Journal of Management Information Systems, 1997
  16. Information Architectural Design in Business Process Reengineering — Journal of Information Technology, 1996
  17. The Implementation of Business Process Reengineering — Journal of Management Information Systems, 1995
  18. National infrastructure diffusion and the U.S. information super highway — Information & Management, 1994
  19. The Chief Information Officer: A Study of Managerial Roles — Journal of Management Information Systems, 1993