Huang, Qian

Huang, Qian has 6 paper(s) in the AIS Basket corpus on Otero.

  1. Enhancing Customer Service Chatbot Effectiveness: The Effect of Dyadic Communication Traits on Customer Purchase Intention — Journal of the Association for Information Systems, 2025
  2. Role stressors, job satisfaction, and employee creativity: The cross-level moderating role of social media use within teams — Information & Management, 2021
  3. Enterprise social networking usage as a moderator of the relationship between work stressors and employee creativity: A multilevel study — Information & Management, 2019
  4. Understanding buyers' loyalty to a C2C platform: the roles of social capital, satisfaction and perceived effectiveness of e‐commerce institutional mechanisms — Information Systems Journal, 2017
  5. An exploratory study of buyers’ participation intentions in reputation systems: The relationship quality perspective — Information & Management, 2014
  6. The impact of trust, guanxi orientation and face on the intention of Chinese employees and managers to engage in peer-to-peer tacit and explicit knowledge sharing — Information Systems Journal, 2011