Lui, Tsz-Wai

Lui, Tsz-Wai has 2 paper(s) in the AIS Basket corpus on Otero.

1. “What can I(S) do for you?”: How technology enables service providers to elicit customers’ preferences and deliver personalized service — Information & Management, 2020
2. The competitive impact of information technology: can commodity IT contribute to competitive performance? — European Journal of Information Systems, 2014