Liu, Hefu

Liu, Hefu has 13 paper(s) in the AIS Basket corpus on Otero.

  1. Enhancing Customer Service Chatbot Effectiveness: The Effect of Dyadic Communication Traits on Customer Purchase Intention — Journal of the Association for Information Systems, 2025
  2. IT-business alignment, big data analytics capability, and strategic decision-making: Moderating roles of event criticality and disruption of COVID-19 — Decision Support Systems, 2022
  3. Achieving novelty and efficiency in business model design: Striking a balance between IT exploration and exploitation — Information & Management, 2022
  4. Balance cues of online-offline channel integration: Considering the moderating role of customer's showrooming motivation — Information & Management, 2021
  5. The impact of psychological contract under- and over-fulfillment on client citizenship behaviors in Enterprise systems projects: From the client’s perspective — Information & Management, 2020
  6. Separate Versus Joint Evaluation: The Roles of Evaluation Mode and Construal Level in Technology Adoption — MIS Quarterly, 2020
  7. Enterprise social networking usage as a moderator of the relationship between work stressors and employee creativity: A multilevel study — Information & Management, 2019
  8. Understanding employee competence, operational IS alignment, and organizational agility – An ambidexterity perspective — Information & Management, 2018
  9. Customer's reaction to cross-channel integration in omnichannel retailing: The mediating roles of retailer uncertainty, identity attractiveness, and switching costs — Decision Support Systems, 2018
  10. Choice decision of e-learning system: Implications from construal level theory — Information & Management, 2015
  11. An exploratory study of buyers’ participation intentions in reputation systems: The relationship quality perspective — Information & Management, 2014
  12. The impact of IT capabilities on firm performance: The mediating roles of absorptive capacity and supply chain agility — Decision Support Systems, 2013
  13. How do mediated and non-mediated power affect electronic supply chain management system adoption? The mediating effects of trust and institutional pressures — Decision Support Systems, 2009