Xu, Sean Xin

Xu, Sean Xin has 15 paper(s) in the AIS Basket corpus on Otero.

1. Does Bot Gender Matter? Theory and Evidence From a High-Tension Service Context — MIS Quarterly, 2025
2. Interleaved Design for E-Learning: Theory, Design, and Empirical Findings — MIS Quarterly, 2024
3. Measuring service quality based on customer emotion: An explainable AI approach — Decision Support Systems, 2024
4. Configuring the Enterprise Systems Portfolio: The Role of Information Risk — Information Systems Research, 2022
5. Assessing the Unacquainted: Inferred Reviewer Personality and Review Helpfulness — MIS Quarterly, 2021
6. How Does Employee Infusion Use of CRM Systems Drive Customer Satisfaction? Mechanism Differences Between Face-to-Face and Virtual Channels — MIS Quarterly, 2021
7. How Firms Make Information Technology Investment Decisions: Toward a Behavioral Agency Theory — Journal of Management Information Systems, 2021
8. The Needs–Affordances–Features Perspective for the Use of Social Media1 — MIS Quarterly, 2018
9. Seeking Value Through Deviation? Economic Impacts of IT Overinvestment and Underinvestment — Information Systems Research, 2017
10. How do competitive environments moderate CRM value? — Decision Support Systems, 2013
11. <b>Research Note</b>—Information Technology in Supply Chains: The Value of IT-Enabled Resources Under Competition — Information Systems Research, 2009
12. How Does Information Technology Shape Supply-Chain Structure? Evidence on the Number of Suppliers — Journal of Management Information Systems, 2008
13. Innovation diffusion in global contexts: determinants of post-adoption digital transformation of European companies — European Journal of Information Systems, 2006
14. How Do Enterprise Resource Planning Systems Affect Firm Risk? Post-Implementation Impact — MIS Quarterly, 2002
15. Impact of Wikipedia on Market Information Environment: Evidence on Management Disclosure and Investor Reaction — MIS Quarterly, 1945